Skip to main content

Return Policy

At Pic to Phrase, we strive to provide our customers with the highest quality custom-designed t-shirts. Each order is meticulously created with great care and attention to detail. We take immense pride in our craftsmanship and want you to be completely satisfied with your purchase. Due to the nature of our business and the custom nature of our products, we have a strict policy in place regarding returns and exchanges. Please read the following return policy carefully before placing an order:

Returns and Exchanges:

We regret to inform you that we do not accept any returns or exchanges. All sales are final. This policy is in place to ensure that each customer receives a brand-new, custom-designed t-shirt that has not been previously worn or handled by anyone else. We appreciate your understanding in this matter.

Order Cancellation:

Once an order is placed on our website, it immediately enters our production process. Therefore, we cannot accommodate order cancellations or modifications after it has been placed. We kindly request that you carefully review your order details before finalizing your purchase.

Incorrect or Incomplete Orders:

If you receive an incorrect item or your order is incomplete, please contact our customer support team within [number of days] days of receiving your order. We will work swiftly to rectify the situation and ensure that you receive the correct items.


In the rare event that you do not receive your order within the estimated delivery timeframe, please reach out to our customer support team. We will investigate the matter and take appropriate steps to resolve the issue.

Please note that our return policy is subject to change without prior notice. We encourage you to review this page periodically for any updates.

If you have any further questions or concerns regarding our return policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for choosing Pic to Phrase for your custom t-shirt needs. We appreciate your trust and support!